Pet Emergency Care & Urgent Care

Urgent Pet Care with our Crossville Veterinarian

While a standard vet offers general pet services like wellness and sick exams as well as vaccinations and spaying and neutering, they don't always offer urgent or emergency care. However, at Best Friends Veterinary Hospital we provide our patients with urgent care for medical emergencies.

Dog getting treated my Crossville Veterinarian

General Overview of Emergency Pet Care

Generally, emergency pet health events are often life-threatening or severely impair the quality of life of your pet. In some cases, if the problem doesn't receive immediate attention, it can impact the health of your pet in the future. If you suspect your pet is experiencing a serious medical emergency, even if it's not immediately life-threatening, it's important to seek out assistance for a diagnosis and prompt treatment to prevent serious complications.  

Some examples of serious medical emergencies include the following: 

  • Infections
  • Fever over 103 degrees Fahrenheit
  • Cuts or lacerations
  • Sudden loss of appetite or change in behavior
  • Excessive bleeding
  • Blunt force trauma
  • Ingestion of foreign object or toxic substance
  • Hives, swelling, or other allergic reaction
  • Heat stroke
  • Difficulty breathing
  • Snake Bites
  • Uncontrolled vomiting or loss of bowel control
  • Prolonged vomiting or diarrhea
  • Fainting/unresponsiveness
  • Straining to urinate/bloody urine
  • Labor complications
  • Severe pain
  • Seizure
  • Poisoning

Services We Offer

We offer you with a diagnosis as quickly as we can when you come into our office. The type of treatment your pet receives depends on his or her particular condition. For instance, your pet may need diagnostics or surgery. 

If you suspect your pet has been poisoned, we can test for common toxins in your pet’s system. We may also perform imaging. 

What to Expect During an Emergency Care Appointment

Obviously, you're upset and worried about your pet, but you'll be glad to know we have a standard process for handling emergencies. For instance, the first portion of your visit consists of our office obtaining information about your pet and his or her health. We'll inquire about your pet's current situation. The following fees are associated with our emergency procedures:

-Free for over the phone evaluation/in-house nurse examination

-$200.00 to page the doctor for an emergency in-house evaluation/treatment plan

Once we obtain information about your pet, we may perform diagnostics like imaging or a blood analysis. Most results are in-house and available within 30 minutes. We do what we can to keep your pet comfortable and safe in that time until the results come back. Once we have the results, we can treat the problem accordingly, which may include immediate hospitalization or a prescription you bring home or a combination of both. 

Contact Us to Schedule an Appointment Today

Schedule an appointment with Best Friends Veterinary Hospital, serving Crossville, TN and the surrounding area, by calling (931) 459-2006 or coming into our office. 

Office Hours


7:00 am-6:00 pm


7:00 am-6:00 pm


7:00 am-6:00 pm


7:00 am-6:00 pm


7:00 am-6:00 pm


8:00 am-12:00 pm




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